Social engineering is one of the biggest challenges that organisations face in the constantly changing field of cybersecurity. Social Engineering refers to the deceitful methods used to get personal data from people, like credit card numbers or bank account information. Social engineering is a common and powerful cybersecurity tactic that targets the human factor, in contrast to more conventional cybersecurity measures like firewalls and penetration testing.

Cybercriminals choose this strategy because it can evade technological security measures. Social engineering poses a serious risk to organisations because sophisticated approaches enable attackers to obtain private information straight from victims. Since every employee is vulnerable to social engineering tactics, it is imperative that businesses give priority to training their workers on identifying and preventing these attacks.



The following are typical instances of social engineering, along with brief explanations:

  • Phishing: Phishing is the fraudulent attempt to pose as a reliable source to steal sensitive information, including credit card numbers, usernames, and passwords. Usually, misleading emails, websites, or messages are used for this.
  • Baiting: Baiting is the practice of tricking someone into divulging personal information or unintentionally infecting their system with malware by offering something desirable, such as a free software download or an alluring link.
  • Quid Pro Quo: This refers to the practice of providing something in return for knowledge. An attacker might, for instance, pretend to be technical support and offer help in return for login information or access to private systems.
  • Tailgating (piggybacking): This is the practice of an unauthorised person entering a restricted location by closely trailing a person who has permission to enter. This method takes advantage of people’s innate tendency to hold doors open for others.
  • Voice phishing (vishing): This is the practice of tricking people into divulging private information by using voice contact, usually over the phone. In an attempt to win people over, callers may pose as reputable organisations like banks or government institutions.
  • Scareware: Scareware is software that deceives people into thinking their computer is compromised by displaying fake threats, frequently in the form of emails or pop-up notifications. The intention is to coerce people into disclosing personal information or installing malicious software.
  • Social Media Manipulation: To establish rapport and trust, attackers take advantage of information that is readily available on social media sites. They might utilise this data to create social engineering attacks that seem legitimate like phishing emails customised to a person’s interests.

Providing your staff with appropriate training is essential to preventing social engineering assaults against your company. In this post, we’ll look at seven essential strategies for equipping your staff with the know-how to spot and foil social engineering scams.

Invest in Thorough Training Programmes

 Investing in thorough training programmes is the first step in protecting your company from social engineering attacks. The fundamentals of social engineering, such as phishing, pretexting, and baiting strategies, should be covered in these courses. To help employees relate to the training, customise it to your industry and use examples from real-world situations. Make sure that staff members are knowledgeable about the most recent social engineering techniques by updating the training materials regularly to remain ahead of new risk

Create A Teachable Environment

 Training in the classroom can only do so much to get staff members ready for the unpredictability of social engineering attacks. Through controlled exercises and phishing simulations, employees can experience firsthand the strategies used by cybercriminals to simulate actual circumstances. By bridging the gap between theoretical understanding and real-world application, these simulations assist staff members become adept at spotting possible dangers.

Encourage a Culture of alertness

Stressing the shared responsibility of cybersecurity will help you instil a culture of alertness inside your company. Encourage staff members to report any questionable activity right away and establish clear reporting procedures. By fostering an atmosphere of open communication, organisations may defend themselves against social engineering attacks as a cohesive unit, with each employee playing a part in the overall defence.

Update Security policies Frequently

 Since social engineering techniques are always changing, it’s critical to maintain your organization’s security rules current. Review and update information sharing, password management, and data access policies regularly. Make sure that staff members are informed about these changes via consistent channels of communication, and make resources easily available for them to consult at any time.

Implement Multi-Factor Authentication (MFA) into Practice:

 MFA is an effective defence against social engineering assaults. An attacker cannot access sensitive data or systems even if they succeed in obtaining one piece of information since many forms of verification are required. Inform staff members of the value of MFA and assist them with the setup procedure. Establish a policy requiring all employees in your company to add an extra degree of security.

Encourage a Cybersecurity attitude

 Creating a cybersecurity attitude in staff members entails giving them a sense of personal accountability. Assist them in realising how their actions affect the organization’s overall security. Encourage a healthy dose of mistrust and scepticism when responding to unsolicited emails, messages, or demands for private information. Employees who are encouraged to adopt a cybersecurity attitude are more alert to any social engineering threats and are able to report them promptly.

Maintain Constant Education and Awareness

 Social engineering techniques are always changing, and cybersecurity is a dynamic industry. Maintain employee readiness by offering continual training and awareness campaigns. Regular publications, seminars, and webinars that emphasise new risks, provide instances of recent attacks, and reaffirm safe practices are a few examples of this. Educate staff members on the most recent developments in social engineering and provide them with the tools they need to overcome new obstacles.

Education doesn’t have to be top down and should not be generic. Tailor your content to your audience and consider cultural differences and varying perceptions of risk. Monitor and measure the effectiveness of your programmes and initiatives through tools available, such as PsycSec. Don’t assume all employees are equally motivated towards security and understand your people through gathering feedback and intelligence through cybersecurity psychometrics prior and post any campaign.


In conclusion, protecting your company from social engineering attacks requires a proactive and comprehensive strategy. You can equip your staff to defend against social engineering attacks by investing in thorough training, modelling real-world scenarios, encouraging a culture of alertness, routinely updating security policies, putting multi-factor authentication into place, cultivating a cybersecurity mindset, and offering continuing education.


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